Digitise underwriting and claims, accelerate payouts and steer loss ratios, with data and automation built for insurers.
Policies, claim documents, compliance requirements and policyholder expectations — insurers must handle growing volumes while cutting turnaround times and costs.
Policies, endorsements and claim files pile up across scattered channels, hard to retrieve and to trace.
Every manual step stretches time to policy and claim settlement, at the expense of the customer experience.
Duty of advice, GDPR and legally binding archiving demand a reliable audit trail across the whole chain.
Fraud detection and loss ratio steering drive profitability and policyholder satisfaction alike.
The same Business Solutions foundations — EDM, automation, governance and analytics — applied to the insurer's real-world use cases.
A continuous journey where EDM captures, automation executes and data decides — with no friction for the policyholder.
Maya Feri reports a windscreen claim on a Sunday evening from her policyholder portal. Her file moves forward on its own, step by step, all the way to the payment.
Maya files her claim online, with photos attached.
Documents are captured, read and indexed automatically.
EDMCover, deductible and consistency verified by software robots.
RPAThe file is scored and routed to the right decision.
Settlement is triggered and the payment executed.
RPAMaya tracks her file and rates the journey at the end.
Less manual handling, shorter turnaround times and reliable data — benefiting profitability and the customer experience alike.
A fully digital journey, from quote to e-signature.
Collection, checks and decisions automated, with no re-keying or breaks.
Legally binding archiving and an audit trail across the whole chain.
Scoring of high-risk files and alerting on weak signals.
Technical ratios and reserves tracked in real time by BI.
Transparency, online tracking and faster payouts.
We integrate and operate your document and automation foundation with the market's leading vendors.
From underwriting to claim settlement, we speed up your journeys and make your data reliable. Leave us your details and an expert will get back to you.