Automate customer onboarding with a platform that orchestrates identity verification and KYC checks to speed up account opening and keep risk under control.
Our software verifies your customers from identity, device and behavioural signals, with progressive checks that adapt to the risk level, without adding friction for good customers.
Beyond account opening, verification continues throughout the customer lifecycle, with monitoring of sanctions, PEPs and behavioural changes.
From customer data entry to account opening, the app automatically triggers and coordinates every verification service, all the way to core banking.
Beyond the customer app, your back office drives due diligence, risk scoring and screening — from account opening to continuous monitoring.
On the bank side, the back office automatically matches the ID document against the information entered by the customer, verifies document authenticity and establishes a compliant baseline, while smoothing onboarding for low-risk profiles.
As customer profiles evolve, keep risk under control throughout the customer lifecycle, without relying on one-off manual reviews.
For corporate: verify the people and entities behind every business you onboard, down to the ultimate beneficial owners.
More conversions, less friction, compliance under control.
A fast account-opening journey, with no drop-offs or re-keying.
Less friction, fewer drop-offs, more accounts opened.
eKYC and biometrics to securely authenticate every customer.
One foundation for both journeys, retail and business.
Complete account opening remotely, with a legally binding signature.
Screening, PEP checks and end-to-end audit trails for every verification.
Indicative figures, which vary with context and scope.
A controlled rollout, from needs to ongoing operation.
Analysis of your onboarding journeys and KYC requirements.
Configuring the verification steps, checks and e-signature.
Connection to your IT systems and core banking, then go-live.
Run, conversion-rate optimisation and long-term steering.
Six stages of the customer lifecycle — from onboarding to collections and on to a better customer experience — resting on a cross-cutting automation and data foundation that connects and continuously improves them.
From first interaction to account opening: smooth, compliant onboarding for retail and business alike.
Digital onboarding is exactly this stage — customer entry, 100% digital.
Learn more →Accounts, products, cards, accounting and treasury on the Infosys Finacle suite, implemented and operated by our teams.
Learn more →Secure, compliant payment journeys: e-wallet, mobile banking and card switch.
Learn more →Two dimensions mastered: credit risk across the loan lifecycle, and balance-sheet risk (ALM, capital) steered at bank level.
Learn more →In the event of default, our solution automates the collections process — through to litigation management where needed.
Learn more →Data and automation in service of the relationship: anticipate churn risk and deliver hyper-personalised experiences that raise satisfaction and revenue.
Learn more →Concrete use cases, area by area.
Request a demo: we'll show you how to speed up account opening, make eKYC more reliable and lift your conversion rate. Leave us your details and an expert will get back to you.