Go paperless on client files, automate bank back-offices and govern regulatory data, for faster, compliant operations.
Client files, AML/CFT and KYC controls, compliance requirements and expectations of speed — bank back-offices must process growing volumes while cutting turnaround times and costs.
Account openings, loans and supporting documents pile up across scattered channels, hard to find and to trace.
Screening, know-your-customer and due-diligence duties demand a reliable audit trail across the whole chain.
Re-keying and manual handling stretch turnaround times and expose every operation to error.
Fragmented client records and uneven data quality complicate reporting and the control of costs and delays.
The same Business Solutions foundations — EDM, automation, governance and analytics — applied to the concrete use cases of the bank back-office.
A continuous journey where EDM captures, automation controls and data decides — with no break for the customer.
Maya Feri opens an account online on a Sunday evening from her customer portal. Her file moves forward on its own, step after step, right through to the account going live.
Maya submits her application online, supporting documents attached.
Documents are captured, read and indexed automatically.
EDMKnow-your-customer and screening verified by bots.
RPAThe file is scored and routed to the right decision.
The complete file is archived with legal probative value.
EDMIndicators feed operational steering and regulatory reporting.
BILess manual handling, shorter turnaround times and trusted data — to the benefit of compliance and customer experience alike.
An end-to-end digital journey, from application to electronic signature.
Account opening, controls and reconciliations automated, without re-keying or breaks.
Traced AML/CFT and KYC controls, legally-compliant archiving across the whole chain.
Deduplicated client records and governed regulatory data.
Turnaround times, volumes and costs tracked in real time by BI.
Transparency, online tracking and faster processing of files.
We integrate and operate your document and automation foundation with the market-leading vendors.
From onboarding to a compliant file, we speed up your operations and make your data trustworthy. Leave us your details and an expert will get back to you.