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Business Solutions · Transport & Logistics

Transport and logistics, digitised and driven by data.

Digitise your freight and customs documents, automate carrier invoice reconciliation and strengthen the traceability of your supply chain.

The challenges of transport and logistics

A sector under documentary and operational pressure.

Consignment notes, customs declarations, proofs of delivery and carrier invoices — transport and logistics must process growing volumes while strengthening traceability and keeping costs under control.

Document volumes

Consignment notes (CMR), delivery notes, customs declarations and invoices pile up across scattered channels, hard to find and to trace.

Supply chain traceability

From pickup to delivery, every manual link creates a blind spot on the real status of goods.

Compliance and archiving

Customs regulations, transport requirements and legally admissible archiving demand a reliable audit trail across the whole chain.

Disputes and cost control

Reconciling carrier invoices and handling disputes drives your margin and your relationship with partners.

Our building blocks for transport and logistics

Four building blocks, one end-to-end supply chain.

The same Business Solutions foundations — EDM, automation, governance and analytics — applied to the concrete processes of transport and logistics.

EDM · Document Management

Digitise freight and customs

  • Digitisation of consignment notes, delivery notes and customs declarations
  • Document capture and automatic extraction of freight data
  • Legally admissible archiving and fleet document management
Explore EDM
Automation, RPA & BPM

Automate and orchestrate flows

  • Automatic reconciliation of carrier invoices and dispute handling
  • Customs checks and business rules executed by software robots
  • Shipping and delivery processes orchestrated end to end by BPM
Explore Automation & RPA
Data Governance

Clean up carriers and reference data

  • Carrier, site and item master data cleansed and deduplicated
  • Traceability, data quality and GDPR compliance
  • A unified view of flows for operations and steering
Explore Governance
Business Intelligence

Steer flows and costs

  • Steering of lead times, service levels and transport costs
  • Detection of billing anomalies and congestion points
  • Actionable dashboards and reporting for operations
Explore BI
Illustrated use case

From pickup to proof of delivery.

A continuous journey where EDM captures, automation executes and data decides — with no break across the whole chain.

CN

A consignment note is issued when a shipment is picked up. Its file moves forward on its own, step after step, through to proof of delivery and invoice reconciliation.

  1. 1

    Pickup

    The consignment note is issued and the shipment is taken in charge.

  2. 2

    Document capture

    Freight documents captured, read and indexed automatically.

    EDM
  3. 3

    Checks & customs

    Consistency, customs compliance and business rules verified by robots.

    RPA
  4. 4

    Transport & traceability

    The shipment status is tracked and traced at every link.

  5. 5

    Proof of delivery

    Delivery is confirmed and the proof is archived.

  6. 6

    Invoice reconciliation

    The carrier invoice is reconciled and discrepancies handled.

    RPA
Before several days of document processing After 24 to 48 h fully digitised file
What it delivers

Measurable gains for operations and partners.

Fewer manual steps, shorter lead times and reliable data — to the benefit of both margin and service quality.

Documents under control

Consignment notes, delivery notes and declarations centralised and easy to find.

Smooth flows

Capture, checks and reconciliations automated, with no re-keying or break.

Full traceability

A reliable status from pickup to proof of delivery.

Compliance under control

Legally admissible archiving and an audit trail across the whole chain.

Costs steered

Billing discrepancies detected and carrier disputes reduced.

Partners aligned

Shared data and reliable exchanges with carriers and customers.

−40%
Document processing lead times
−30%
Administrative costs
100%
Digitised documents
−25%
Billing disputes
Partners & references

Proven platforms for your operations.

We integrate and operate your document and automation foundation with the market's leading vendors.

IBM OpenText BMC
Explore other industries

The same building blocks, tailored to every industry.

A transport or logistics project to digitise?

From pickup to proof of delivery, we accelerate your document flows and strengthen your data. Leave us your details and an expert will get back to you.